When your hosting provider provides live chat support, you'll be able to talk to an agent in real-time and find out helpful info or get a problem resolved in a timely manner. The basic advantage of using chat as an alternative to calling to talk with a live person is that you need just a computer with Internet access, therefore you won't pay any charges in case you're in another country or state. In addition, it'll be a lot quicker to copy and paste info like domain names, usernames or error messages in other words details that are sometimes hard to share with the other side over the phone. The real-time chat is also a much faster approach to contact the website hosting provider's support crew as compared to using a ticketing system. Last, but not least, in case some situation needs some more time to be taken care of, you can do something else while you wait for guidance on the live chat, which means that you will not lose time - something that's impossible if you are on the telephone.

Live Chat Support in Web Hosting

We supply a live chat assistance service for all of the Linux web hosting packages that we offer and we will assist you with almost everything live. If you don't have an account with our company yet, we will provide you with more information about the packages so as to help you to get the most suitable package. In case you are an existing customer, we can help you with any general or billing issue plus with a number of common technical issues, for example an email address installation in a desktop e-mail client. In case you can't call us for whatever reason or you're in a country where we don't have a local phone number, the live chat is the best way to contact us. Of course, some problems need longer time to analyze and test, therefore you'll have to open a ticket to our technicians, still, we can save you time and help you with a number of problems on the chat.

Live Chat Support in Semi-dedicated Hosting

When you use the live chat support service that we provide with all our Linux semi-dedicated hosting, you'll be able to find the answers for any questions you may have or get lots of issues resolved without delay. The chat service is accessible every single day, so that you will be able to speak to an agent even on holidays and weekends. If you are not sure which package is better for your websites or if our leading-edge cloud hosting platform matches some system requirements, you may come on the live chat prior to purchasing anything. In case you're a present customer, you can find more info about account settings, billing issues as well as a variety of common tech troubles you may encounter, for instance if you can't set up an email account in a client on your computer. Our live chat can save you plenty of time regardless where you are or when you contact us.