Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • In the Hosting Control Panel you can find a comprehensive Help section featuring various help articles and frequently asked questions. They are answered by our support team of experienced technicians. Simply type in your question and our clever system will give you the most suitable answer.

  • Top quality support service
  • Educational Video Clips

  • We have prepared a selection of educational video tutorials that visually show how you can solve a common issue associated with your Linux web hosting packages account. You will find the video lessons in the Help Center section.

  • Intuitive help center
  • A One–Hour Support Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24–7–365 customer service and a one–hour response guarantee. Our practiced customer service technicians will be online around the clock to respond to your queries and to settle any issue that you could possibly encounter. Simply send a client support ticket from the Help section and we will respond back to you in a flash.