• 1 hour ticket response
  • 1 hour ticket response

  • Our team of techs is devoted to delivering rapid answers to all your questions. We will review your ticket immediately after it has been submitted and will reply with a solution to the problem within less than 60 minutes after the trouble ticket submission. In fact, our average support ticket response time is 20 minutes.

  • Top quality support service
  • A Premium Client Care Service

  • Each member of our client care staff has lots of years of experience in the Linux web hosting packages market and almost all of them have been with us for at least five years. They all are eager to respond to all your questions in the most competent way possible.

  • Intuitive help center
  • An Easy–to–Browse Help Center Section

  • Built into the Hosting Control Panel is an easy–to–navigate Help Center section, which offers you different sources of information. You can browse through a regularly updated knowledgebase featuring web hosting account management articles and website administration articles, check out our instructional video tutorials or have a gaze at our F.A.Q. section.